Welcome - What you need to know
Introduction
Welcome to our User Guide for Customers.
This guide is for end user customers & network partners only.
If you are a staff member based at our Grenada North production hub or,
one of our Corporate Studios, you will need to login to view our internal User Guide here.
If you can't login, please contact the Online Solutions Team.
What software are we using?
Print IQ is our chosen estimating, ordering and production Management Information System (MIS). We use it to produce straight-forward and bespoke print work.
A single, easy to use application, Print IQ is accessible from anywhere meaning you can create quick quotes and orders, no matter where you’re working from, or what device you’re using.
User Guide
In this guide, we have pooled together several existing, as well as new, training documents and articles. These cover most of what you will need to know to order your printing fast and efficiently.
As you can see from the sections, we’ve categorised everything, from your settings right through to placing orders. And as every printer is different, we’ve also included ‘Design’ resources to help you in setting up your files to match our specifications.
Design & File Setup Resources
File supply information for our most complex product ranges, all broken down for you. Plus, a bit about what we as a company need from your files. We've put these articles in a separate area as Design & File Setup is a beast on it's own. You can view these here: Design & File Setup Resources
Questions?
If you have any technical difficulties using the online portal, you can leave us a message in the chat module at the bottom of your screen - we are online during normal business hours. For all other queries, please get in touch with your account manager.